Close Oil Change Service in North Aurora, IL
Testimonials
Most honest experience
Very Pleased with my Purchase!
“ Very pleased with my purchase. I had to order the model Telluride I wanted,; Martin kept me updated and informed throughout the entire process. This is my first Gerald Kia, and I will certainly be back to buy another one!! Like ”
High Quality Customer Service!
“ From scheduling to receiving my car, I experienced high quality customer service. I appreciated the calendar invites and the text reminders from the staff. From the service desk to the courtesy call from the technician who completed my work, I was treated with respect. I value the text link that gave me an overview of other work that needed to be completed and the convenience of being able to select each item that I would like to add or delay with a check mark, and then send it back to the technician for review. I returned right at closing, where most people would be a little agitated, I was greeted with a smile and the service writer kindly pulled my car up while the technician helped me pay my balance. High quality People and a great experience…rolled out with a clean car as an added bonus. ”
Well organized
“ Was an organized well presented and executed oil change and diagnosis. Bryan CooL Owner: BCooL Homes and BCooL Title Services ”
Great service!
“ Great service! ”
Ramiro Made it Quick and Easy!
“ I can not recommend this place enough! What is usually a grueling process, sales rep Ramiro made it quick and easy to purchase my new Kia Sorento. Dan in finance was super helpful and personable. I even had a minor issue when reviewing my (signed) contract when I got home and Dan was able to fix it quickly and hassle free! Thank you! ”
Highly Recommend Gina!
“ My husband and I had a great experience buying my car here through Gina! She was relatable, understanding, and worked with us to get exactly what we wanted, not only with my trade in but with my new car, as well. We appreciate all of her hard work and would highly recommend Gina! ”
Friendly Atmosphere!
“ Jackie was great and communicated well in regards to when my vehicle arrived. Oscar was pleasant and helpful as I purchased the vehicle. Friendly atmosphere. ”
Oscar was Awesome!
“ This location took great care of me and Oscar was awesome! He made sure I only got the car I loved for the price I loved! ”
We Will Be Back!
“ We are very happy to have made a purchase within this dealership. Santos should be proud of himself, his knowledge, personality and determination made it happen! Also would like to thank the finance manager as he was instrumental as well. We will be back in the very near future! ”
Pleasant Experience Across the Board!
“ A very pleasant experience across the board, led by salesperson Andy Sibilia who was not pushy and was courteous throughout. ”
Thank you!
“ Walked in and was pleasantly greeted. Took care of my car as if it were their own. They were straight with me and very quick and thorough. THANK YOU KYLE ”
I will go back!
“ VERY NICE DEALERSHIP. & VERY COMFORTABLE & EVERYONE ARE VERY KIND & like the DECOR—-THE RED WALL with the LARGE SCREEN TV. I will go back. THANK GERALD OF AURORA❤️❤️ ”
Very Personable!
“ When I called Our appointment was made quickly and at our convenience when we arrive to have our car repaired the servicemen gave us excellent and easy and interesting information. Our concerns were under warranty and he very nicely explained that as well as give our car a thorough check over. Very personable and excellent service ”
Staff was helpful and friendly!
“ This was my first visit here and I am very happy with the experience. The staff was friendly and helpful. The service was performed in a timely manner and I would recommend this service department to anyone. Excellent customer service! ”
Highly Recommend!
“ Just recently purchased a 2014 KIA Soul and was very impressed with the customer service we received from Tim. He certainly went above our expectations. Our initial visit did not go well, so when he contacted us to rectify the experience we were a little skeptical. After a discussion with him, we were reassured that he would find the vehicle we were looking for. Within a day he was able to provide us with just the right vehicle. We are very happy with the end result and appreciate his help in making our experience so pleasant. We have also serviced our other vehicle here for the last 6 years and have been very pleased with the quality of work from both Jamie & John. They are top-notch and are always willing to answer questions and address concerns with our vehicle. Friendly, efficient & quality service ”
Very Helpful!
“ Great customer service from Martin Martinez. He was very helpful and was able to explain everything in Spanish for my parents, which we were grateful for! Martin is a great salesman. He also made us feel comfortable throughout this whole experience. We went home with a brand new car all thanks to his help! ”
Excellent buying experience!
“ Purchased my vehicle from Gerald Kia in North Aurora. My salesman Eric Rose was very easy to work with. I am very pleased with Eric and the dealership all together. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from them when we upgrade. ”
Great team!
“ I recently had an awesome experience purchasing a new car at Gerald Kia North Aurora that had to be ordered ahead of time. I was kept informed throughout the process and all of my questions were answered right away. When the day came for me to pick up my new car, the entire thing couldn't have been smoother! Oscar and Tim made the entire purchase painless from the moment I arrived. They genuinely cared about my comfort and made sure everything was taken care of quickly and with the least amount of hassle. I would absolutely recommend Oscar, Tim, and the entire group at Gerald Kia of North Aurora! ”
Cannot recommend her enough!
“ Thank you to Gina for being SO knowledgeable and helpful! She took all the stress out of the whole experience. Cannot recommend her enough! ”
“ My family and I went in for a vehicle and test drove a lower trim model than we wanted. The Salesman discussed other trims and price ranges- we couldn't afford some. He was so honest and explained the pricing and even discounted a very nice new SUV to be closer to our budget. The whole experience was so different than past visits shopping for cars. The whole team was friendly! We were offered drinks and snacks, and even met a service person who scheduled our first appt. We thought it was too nice, so we worried about finance. We ended up laughing while signing our car deal and are extremely shocked and pleased. We will definitely be returning to North Aurora Kia and recommending this place. ”